Refund policy
All Sales Are Final - Return Policy
At Bonezz, we strive to provide our customers with the highest quality products and a seamless shopping experience. Due to the nature of our products and our commitment to maintaining high standards of hygiene and customer satisfaction, we adhere to an "All Sales Are Final" policy.
Policy Details
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No Returns or Exchanges: All products sold by Bonezz are final sale. We do not accept returns or exchanges on any item. We encourage our customers to review their orders carefully before finalizing them.
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Product Representation: We endeavor to display as accurately as possible the colors, features, specifications, and details of the products available on our website. However, we do not guarantee that the colors, features, specifications, and details will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual product colors and details.
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Quality Guarantee: While all sales are final, Bonezz stands by the quality of our products. If you receive a product that is defective or damaged upon arrival, please contact us within 48 hours of receiving your order. We will assess your claim and, at our discretion, may offer a replacement or a store credit.
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Order Cancellation: Orders cannot be canceled or amended once they have been placed. Please review your order carefully before confirmation.
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Customer Responsibility: Please ensure that your sizing, shipping address, and other order details are correct before placing your order. Bonezz is not responsible for errors made during the ordering process by the customer.
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Exceptions: Any exceptions to this policy will be at the sole discretion of Bonezz and communicated directly to the affected customer.